Your car is an important asset you can’t trust to just anyone. Whether you are shipping your car to West Palm Beach or the West Indies, you want a company that has your best interests in mind. Before paying for shipping or turning over your keys, make sure you are doing business with a trustworthy car shipping company in Connecticut. Keep the following in mind.
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Motor Carrier Number: Legitimate companies can provide their Motor Carrier Number. This is assigned by the United States Department of Transportation’s Federal Motor Carrier Safety Administration (FMSCA). Auto shipping companies cannot legally operate without this number. Check their website or ask a representative for their MC Number. If a company cannot supply a valid number, walk away.
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Wire transfer scams: Unfortunately, fake car shipping companies are a common scam. A fraudulent website is set up, where customers can obtain rates and request services. The company then asks for a wire transfer for payment, receives it, and disappears. They may provide excuses for this, such as transferring the money to your car’s destination location. Don’t buy it. Legitimate companies request credit card or check payments, not wire transfers.
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Customer reviews: Do a little research into the company’s track record. Ask if they have received any awards for quality service. Check with the Better Business Bureau to see if they are an approved company or if any complaints have been filed against them. Check consumer review sites online. Look for reviews from customers in your car’s destination. For example, if you are shipping your car to Florida, look for Florida reviews as well as Connecticut. If you discover rave reviews and no red flags, you have found a solid company to ship your car.
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Shipping insurance: Auto transport companies should provide insurance options for your vehicle. Even the best companies cannot control all the factors that may result in damage to your car. It is important to obtain insurance for the vehicle to ensure you are protected during transport. By offering this protection, the company demonstrates they are serious about their business and concerned about customer security and satisfaction.
Contact the best
Not every company should be trusted with your car. KAT Logistics LLC is your trusted car shipping company in Connecticut. We offer professional services, solid business practices and exceptional customer care. Contact us today for all your car shipping needs.